TDEI Engagement

TDEI Engagement Model
Engagement model · Customer-facing

Engage at the level that matches your readiness, resources, and data skills.

TDEI offers a progressive engagement model built on the same interoperable infrastructure presented in the original two-pager: operational data, mobility applications, planner dashboards, walkshed analysis, project prioritization, and embedded community feedback. This version removes cost language and translates the updated service model into clear customer-facing offerings.

What institutions get

Shared

Interoperable mobility data infrastructure instead of a one-off product.

Operational

Release workflows, analysis tools, and public-facing applications aligned to real institutional needs.

Scalable

A pathway from simple participation to long-term partnership without changing the underlying foundation.

Customer-facing alignment

The engagement model mirrors the new internal pricing structure: Basic, Premium, Excel, and Partner, but presents each level in terms of capability, support, and relationship depth rather than cost.

Engagement model

These customer-facing engagement levels are aligned to the updated service structure while focusing on value, delivery, and operational partnership.

How to read this page

Basic is the lowest-friction entry point for organizations that want to maintain their presence and add targeted services as needed.

Premium supports organizations that need regular operational tools, predictions, editing, release management, and core technical support.

Excel is designed for organizations that want their public-facing dashboards and applications actively maintained.

Partner is the deepest relationship, intended for institutions that want continuity, ongoing upkeep and analysis, and negotiated custom features.

Core principle
One infrastructure.
Multiple ways to engage.

Organizations can start with a lighter-touch model and move into deeper operational partnership over time.

Service option

Mapping services

Targeted mapping support for specific intersections, corridors, or deployment needs.

Service option

Custom development

Project-specific engineering and feature delivery aligned to institutional priorities.

Service option

Release management

Hands-on help managing releases in POSM and related operational workflows.

Service option

Supported analysis tools

Access to maintained analytical tooling for accessibility and project decision support.

Adoption pathways

The engagement model sits alongside the original adoption ladder: institutions can start with data access, deepen into deployment, and ultimately move into co-development or strategic partnership.

Participation ladder

Data Consumer Standardized open data access
Data Contributor Local data integration
Application Deployer Traveler apps and dashboards
Co-Development Partner Co-create standards and tools
Community & Research Integrator User interfaces and mobile tools · separate, no-commitment lane
Pathway Who What they do What they get Typical fit
Data Consumer DOTs, MPOs, research labs, app developers Use standardized TDEI data via APIs Reliable interoperable data access Basic
Data Contributor State DOTs, counties, transit agencies Contribute local data to TDEI Expanded coverage and stronger shared network Excel
Application Deployer Public agencies, universities, private partners Build apps and dashboards with TDEI data Scalable mobility solutions Premium
Co-Development Partner DOTs, research institutions, industry Co-create standards and tools Influence roadmap and shape infrastructure Partner
Community & Research Integrator Universities, advocacy groups, public agencies Integrate community feedback and research through user interfaces and mobile tools Equity-grounded insights and engagement Separate no-commitment lane

Why this model works for stakeholders

The customer-facing model keeps the original public-value case intact while making the path to participation clearer.

Clear entry points

Organizations can begin with a lightweight relationship and deepen engagement as their needs and confidence grow.

Operational continuity

Institutions move from experimentation to dependable delivery without leaving the shared infrastructure behind.

Public-facing outcomes

The model connects standards and data operations to visible traveler tools, analytic dashboards, and community-facing products.

Benefits that remain central

These are the same benefits already articulated in the original two-pager and still anchor the stakeholder conversation.

01

Better traveler experiences

Richer, more personalized transit and pedestrian data improves routing, wayfinding, and traveler-facing services.

02

Greater efficiency and economic activity

Improved data on footpaths, transit facilities, and on-demand services supports more efficient travel and stronger local mobility economies.

03

Stronger data-driven planning

Routable pedestrian graphs help planners prioritize infrastructure where active transportation and connectivity needs are greatest.